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Return items in Microsoft Dynamics 365 Business Central Microsoft Quiz Answers
Get Return items in Microsoft Dynamics 365 Business Central Microsoft Quiz Answers
Do you need to return items to vendors and accept returns from customers? This path will help you learn how to process returns.
This learning path helps prepare you for Exam MB-800: Microsoft Dynamics 365 Business Central Functional Consultant.
Prerequisites:
- Basic understanding of how to navigate in Business Central
- Know how to process sales and purchase orders in Business Central
Module 1: Set up returns management in Dynamics 365 Business Central
Do you need to handle sales and purchase returns? In this module, learn how to set up returns management in Dynamics 365 Business Central.
Learning objectives:
By the end of this module, you will be able to:
- Understand the return-related setup in the sales and purchase application areas
- Make exact cost reversing mandatory
- Create return reasons
- Assign return locations
Prerequisites:
Basic understanding of how to navigate the Dynamics 365 Business Central application and how to process sales and purchase orders.
This module is part of these learning paths:
Quiz 1: Check your knowledge
Q1. If you enter a return reason and post the return document, on which posted entries is the return reason available?
- Item Ledger entries
- General Ledger entries
- Vendor Ledger entries
- Customer Ledger entries
Q2. Which field is not available on the Return Reason Codes page?
- Description
- Customer No.
- Inventory Value Zero
- Default Location Code
Module 2: Manage customer returns in Dynamics 365 Business Central
Do you need to learn how Business Central handles sales returns? Learn how to enter return agreements and process and post return documents. You will also learn about return orders, and how to enter replacement items on a sales return order.
Learning objectives:
By the end of this module, students will be able to:
- Understand how return orders can be used to enter return-related tasks
- Enter replacement items in a sales return order
- Charge restock fees to customers
- Return defective items to vendors
- Post sales return documents and review posted entries
Prerequisites:
Basic understanding of how to navigate the Dynamics 365 Business Central application and how to process sales and purchase orders.
This module is part of these learning paths:
Quiz 1: Check your knowledge
Q1. Which of the following return-related documents can’t be created from a sales return order?
- Purchase Order
- Sales Order
- Purchase Credit Memo
- Purchase Return Order
Q2. What happens when you run the Move Negative Lines function from a sales return order?
- The sales return order lines with a negative amount are moved to a sales order or a sales invoice.
- The sales return order lines with a negative quantity are moved to a sales order or a sales invoice.
- The sales return order lines with a negative quantity and the Move Negative Lines field selected are moved to a sales order or a sales invoice.
Q3. You are returning a sold item for repair. After it’s repaired, it will be shipped again to the customer. How can you make sure that the returned item does not increase the inventory value?
- By selecting the Inventory Repair Qty field on the sales return order line.
- By using a return reason with a default location, you can then exclude the default location when you run the Adjust Cost — Item Entries batch job.
- By using a return reason that has the Inventory Value Zero field selected.
- By using an item charge in the same document.
Module 3: Manage returns to vendors in Dynamics 365 Business Central
Do you need to return items to a vendor? This module focuses on how to process returns to vendors.
Learning objectives:
By the end of this module, you will be able to:
- Understand how return orders can be used to enter return-related tasks
- Return defective items to vendors
- Post purchase return documents and review posted entries
Prerequisites:
Basic understanding of how to navigate in the Dynamics 365 Business Central application and how to process purchase orders.
This module is part of these learning paths:
Quiz 1: Check your knowledge
Q1. Which Document Type isn’t available when using Get Posted Document Lines to Reverse in Purchase Return Orders?
- Posted Receipts
- Posted Return Shipments
- Posted Shipments
- Posted Invoices
Q2. When posting a purchase return order, how do you know that Business Central will apply the exact cost reversing principle?
- Because the Purchaser Order No. field on the header contains a value.
- Because the Purchaser Order No. field on the lines contains a value.
- Because the Posted Invoice No. field on the lines contains a value.
- Because the Apply To Item Entry field on the lines contains a value.
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